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Contributing editor Sam Allman discusses the role that empathy plays in connecting, engaging and building relationships, and highlights nine key benefits to connecting with clients by asking the right questions.
Contributing editor Dave Stafford lays out the pros and cons of labor-only jobs, including limiting financial risk, balancing lower revenues against higher margins, getting paid and defining job terms, and much more.
Floor Focus' annual Vision Design Award winners, including grand prize winner Rottet Studio, are celebrated with photography, project descriptions and jury quotes—along with bios of the judges: Shashi Caan, Margo Jones and Cameron Wilson.
Executive editor Darius Helm reports on the hardwood flooring market, including the challenges of private label programs and wood-look LVT and ceramic tile, along with updates from Armstrong, Shaw, Mohawk, Mannington, Mirage, Lauzon and many more.
Publisher Kemp Harr discusses Dixie's move of its corporate and residential operations to its new upscale location on top of Hamilton Ridge in Dalton, Georgia, including images of its architecture and interior design.
Senior editor Calista Sprague writes about Masland's 150th anniversary, with a look back through text, timeline and images at the history of the prestigious firm and the family that ran and guided it, including founder Charles Henry Masland, Sr.
Senior editor Calista Sprague explores trends in outdoor flooring through conversations with experts and designers, including Alena Capra of Alena Capra Designs; Vicki Payne, host of TV's "For Your Home;" and Winston Kong of Champalimaud.
Publisher Kemp Harr discusses residential and commercial prospects, Anderson's decision to go direct to dealers and the debut of Armstrong Flooring, and also offers a report on Fuse Alliance's meeting in Nashville.
Publisher Kemp Harr interviews Pierre Thabet, president of Mirage, Quebec's most prominent hardwood flooring producer, including Thabet's background and business philosophy, along with branding and channel strategies.
Editor Jessica Chevalier profiles Myers Carpet and Flooring Center, with three locations in Georgia and Tennessee, including its expansion through acquisition, its Hollywood revenue stream and its in-house custom-cut rug program.