Trivers Analyses Home Depot – Part 3 (15:47)
April 1, 2007—Jon Trivers, Marketing Wit & Wisdom, in the final part of a three-part series Trivers talks about some of the prime problems Home Depot has had in its floor covering departments, his expectations as to how the company will proceed in this area, the company’s potential growth in the cash and carry as well as the full service sectors and the reaction to business writer Scott Burns, who criticized Home Depot’s customer service on MSN.com's finance site producing over 3000 responses including an entry from Home Depot CEO Frank Blake