SunTrust Robinson Humphrey Analyst Keith Hughes on Home Depot – Part 3 (10:10)
July 13, 2006—Keith Hughes, Director of Equity Research, SunTrust Robinson Humphrey, in the final part of a three-part series discusses Home Depot and its efforts to beef up customer service efforts at the company's big box locations through employee bonuses, he compares service levels at Home Depot to Lowe’s and the cannibalization efforts at Home Depot and when these efforts reach a point of diminishing returns. Hughes also discusses Home Depot Supply and his expectations for the unit in the future.