Lew Migliore, The Industry’s Troubleshooter and the Case of the Running Carpet Dye (13:50)
August 27, 2006—Lew Migliore, The Industry’s Troubleshooter and president of LGM & Associates, discusses a problem he was called out on in the field, where it appeared that the dye in the carpet in question ran, causing a washed-out appearance in certain areas of the installation. Migliore discusses the facility managers complaint, the severity of the problem, various methods he called upon to ascertain that there was a problem and the recommended solution for the problem.