Bart Levich, The Floor Club – Part 3 (12:43)
May 8, 2006—Bart Levich, President, The Floor Club, with locations in the Detroit area, in the final part of a three-part series, discusses his operation’s customer base and their changing tastes in floor covering, the growth of hardwood and the decline in carpet among his customer base. Levich also discusses the company’s approach to technology and the role technology plays in its day-to-day business, his philosophy toward dealing with suppliers, and the claims process in 2006 and the problems that have accompanied mega-suppliers.