WFCA Forms Partnership with Podium

Dalton, GA, July 15, 2019––The World Floor Covering Association (WFCA) has formed a new business partnership with Podium, the customer interaction management company.

Through Podium’s Interaction Management platform, businesses can message leads and customers, get reviews and feedback, and communicate easily with their teams.  

The platform allows retailers the opportunity to turn online prospects into offline buyers by not only standing out where they’re searching, but also by providing a convenient way to get in touch. Podium’s Interaction Management solutions manages internal and external communications using messaging to make every touchpoint with leads and customers efficient, responsive, and convenient. They have broken these solutions into three categories: lead interaction, customer interaction and team interaction.