Shaw Utilizes Cloud-Based Tool for Dealer Incentive Program

Hoboken, NJ, March 25, 2021-NICE, provider of a cloud-based sales performance management (SPM) programs, announced that Shaw Industries is experiencing positive results by leveraging its system for its incentive program.

Shaw “has a network of chain retail and individual store partners. The NICE solution was chosen for its ability to quickly adapt to dynamically changing needs and to effectively handle the flooring giant’s intricate retailer incentive system. The centralization and coherence NICE SPM brought to the management of Shaw Industries’ sales incentives increased operational efficiency across its network of retailers, eliminating most manual workflows and time-consuming emails. The flooring company is now able to rapidly process hundreds of thousands of transactions, while optimization has reduced the number of volume rebate plans for retailers from 1,000 to no more than 10.”

Gayla Moore, business systems manager, Shaw, said, "In feedback surveys, our divisional and regional sales managers regularly give NICE SPM scores of 4 or 5 out of 5 when ranking their experience using the new system. Our rebate analysts particularly like using the system, as they feel more self-sufficient and have no need for IT or managerial assistance. Personally, I also enjoy using the system-it has made my job a lot easier."

Related Topics:Shaw Industries Group, Inc.