Newark, NJ, September 22, 2006--The owner of Floor Superstores has agreed to pay $343,000 to settle a lawsuit in which the state alleged consumers were misled by false promises and denied refunds when merchandise was not delivered or was installed incorrectly, according to the Daily Record.
Samuel Rosenberg, who owns Floor Superstores in East Brunswick, Eatontown, Livingston, Paramus, Springfield and West Paterson, admitted no wrongdoing but agreed to pay civil penalties and consumer restitution, acting Consumer Affairs chief Stephen Nolan said today.
The state said Rosenberg also agreed to a list of reforms to his business practices, including adding specific information in invoices regarding delivery dates; issuing refunds when requested within 14 days of a consumer's request; not demanding a deposit prior to signing a contract and not charging a fee for removal of defective merchandise.
In addition, Rosenberg, of Alpine, agreed to try to resolve all consumer complaints within 60 days if he opens a new flooring business in New Jersey in the next two years, the state said.
All six stores named in the state's original lawsuit in 2004 have filed for bankruptcy.
