Mooresville, NC, Feb. 25-- Lowe’s Companies, Inc. is the most admired specialty retailer in America for the second year in a row, according to the Fortune 2004 rating of Most Admired Companies.
“This honor shows that a sound business strategy, efficient use of resources, outstanding customer service, and delivery of quality products and services in the right store environment are still the hallmarks of success in retail,” said Lowe’s Chairman and CEO Robert L. Tillman. “This recognition belongs to the 150,000 employees who work hard every day to deliver the exceptional customer service that is synonymous with the name Lowe’s. We are proud to be America’s Most Admired Specialty Retailer and will continue to raise the bar on our own performance.”
Lowe’s improved in all eight of the criteria rated each year by Fortune, including: innovation; employee talent; use of corporate assets; social responsibility; management quality; financial soundness; long-term investment value; and quality of products and services.
The 2004 Fortune ranking was the result of ratings by more than 10,000 executives, directors and security analysts of the top ten revenue-producing companies in their industries.
