CodeBlue, Empire Team To Handle Insurance Claims

Eau Claire, WI, July 27, 2010--CodeBlue has formed a strategic alliance with Empire Today for the service delivery of the recently announced CodeBlue Flooring program.

The alliance provides the insurance industry with a comprehensive flooring program that includes: appointment scheduling at the convenience of the home or business owner; in-home or in-office product selection; next day installation on over one hundred styles of flooring products; 24 to 48 hour claim resolution; and a guarantee of policyholder satisfaction.

CodeBlue Flooring combines CodeBlue’s property claim management expertise, with Empire Today’s 50 years of flooring experience.

The trend towards third-party assistance and facilitation is growing as insurance carriers strive to meet increasing demands to provide better service, improve process efficiency and maintain financial accountability.

“CodeBlue Flooring will fundamentally change the level of service that policyholders receive when experiencing a flooring loss,” said Paul Gross, president and chief executive officer.

“I’m delighted to find a partner with such a long record of achievement in delivering superior service to flooring customers. The ability of a homeowner to get a same day appointment and next day installation has really set Empire Today apart. We are excited about adding this capability to our offerings, and I am anxious for the opportunity to bring this to the entire insurance industry.”

CodeBlue, LLC is a wholly owned division of Insurance Claims Management, Inc.

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