2021 West
This year, 23.2% of the respondents to this survey came from the West: Montana, Wyoming, Colorado, New Mexico, Idaho, Washington, Oregon, Nevada, Utah, Arizona and California, and both Alaska and Hawaii are also folded into this region. It’s worth comparing the results listed below to the overall national results reported in the magazine to get a sense of the regional strengths and weaknesses of the various manufacturers.
CARPET
Service
Quality
Design
1. SHAW
2. MOHAWK
3. DIXIE GROUP
4. ENGINEERED FLOORS
5. UNIQUE
1. DIXIE GROUP
2. SHAW
3. MOHAWK
4. ENGINEERED FLOORS
5. PHENIX/MANNINGTON
1. SHAW
2. DIXIE GROUP
3. MOHAWK
4. STANTON
5. ENGINEERED FLOORS
Also mentioned: None
Also mentioned: Couristan, Unique, Tarkett/Lexmark
Also mentioned: Marquis, Kane, Unique, Interface, Southwind
Service
Quality
Design
1. STANTON
2. ANDERSON TUFTEX
3. NOURISON
4. DIXIE GROUP
5. SURYA
1. STANTON
2. DIXIE GROUP
3. NOURISON
4. ANDERSON TUFTEX
5. MOHAWK/KARASTAN
5. SURYA
1. STANTON
2. NOURISON
3. ANDERSON TUFTEX
4. DIXIE GROUP
5. KANE
Also mentioned: Mohawk/Karastan, Radici
Also mentioned: Radici, Feizy, Unique
Also mentioned: Surya, Radici, Mohawk/Karastan
Service
Quality
Design
1. SHAW/CORETEC
2. MANNINGTON
3. MOHAWK
4. METROPOLITAN
5. KARNDEAN
1. SHAW/CORETEC
2. MANNINGTON
3. MOHAWK
4. ARMSTRONG
5. KARNDEAN
1. SHAW/CORETEC
2. MANNINGTON
3. KARNDEAN
4. ARMSTRONG
5. MOHAWK
Also mentioned: MSI, Armstrong, Tarkett, Happy Feet, Forbo
Also mentioned: Metropolitan, Dixie Group, MSI, Engineered Floors, Provenza, Reward, Tarkett, Forbo
Also mentioned: Provenza, Dixie Group, Engineered Floors, Metropolitan, MSI, Republic, Stanton, Tarkett
Service
Quality
Design
1. DAL-TILE/MOHAWK
2. SURFACE ART
3. FLORIDA TILE
4. EMSER
1. DAL-TILE/MOHAWK
2. HAPPY FLOORS
3. PENTAL
4. EMSER
5. FLORIDA TILE
1. DAL-TILE/MOHAWK
2. SURFACE ART
3. EMSER
4. INTERCERAMIC
5. MSI
Also mentioned: Pental, MSI, Interceramic, Happy Flors, Shaw
Also mentioned: Surface Art, Interceramic, Shaw
Also mentioned: Crossville, Pental
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. MIRAGE
3. METROPOLITAN
4. PROVENZA
5. MOHAWK
1. SHAW/ANDERSON TUFTEX
2. MIRAGE
3. MOHAWK
4. HALLMARK
5. METROPOLITAN
5. SHEOGA
1. SHAW/ANDERSON TUFTEX
2. HALLMARK
3. MIRAGE
4. MOHAWK
5. PROVENZA
Also mentioned: Hallmark, Somerset, AHF Products, Johnson, Richard Marshall, Lauzon, Mullican
Also mentioned: AHF Products, Lauzon, Mullican, Kährs, Urban, Somerset, Richard Marshall
Also mentioned: AHF Products, Lauzon, Metropolitan, Johnson, Richard Marshall, Mullican
Service
Quality
Design
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. INHAUS
5. METROPOLITAN
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. METROPOLITAN
5. INHAUS
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. METROPOLITAN
5. INHAUS
Also mentioned: None
Also mentioned: None
Also mentioned: None