2020 West
This year, 24% of the respondents to this survey came from the West: Montana, Wyoming, Colorado, New Mexico, Idaho, Washington, Oregon, Nevada, Utah, Arizona and California, and both Alaska and Hawaii are also folded into this region. It’s worth comparing the results listed below to the overall national results reported in the magazine to get a sense of the regional strengths and weaknesses of the various manufacturers.
CARPET
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. MOHAWK
3. DIXIE GROUP
4. PHENIX
5. UNIQUE
1. SHAW/ANDERSON TUFTEX
2. DIXIE GROUP
3. MOHAWK
4. STANTON
5. UNIQUE
1. SHAW/ANDERSON TUFTEX
2. DIXIE GROUP
3. MOHAWK
4. STANTON
5. PHENIX
Also mentioned: Stanton, Engineered Floors
Also mentioned: Engineered Floors, Nourison, Prestige, Couristan, Bentley Mills
Also mentioned: Couristan, Engineered Floors, Kane, Nourison, Unique, Prestige, Bentley Mills
Service
Quality
Design
1. STANTON
2. MOHAWK/KARASTAN
3. DIXIE GROUP
4. ORIENTAL WEAVERS
5. ANDERSON TUFTEX
1. MOHAWK/KARASTAN
2. DIXIE GROUP
3. STANTON
4. ORIENTAL WEAVERS
5. NOURISON
1. NOURISON
2. STANTON
3. MOHAWK/KARASTAN
4. DIXIE GROUP
5. ORIENTAL WEAVERS
Also mentioned: Kaleen, Nourison, Couristan, Knot and Co., Radici, Capel, Unique
Also mentioned: Couristan, Glen Eden, Knot and Co., Anderson Tuftex, Radici, Unique, Kaleen
Also mentioned: Prestige, Couristan, Knot and Co., Anderson Tuftex, Kaleen, Unique
Service
Quality
Design
1. SHAW/CORETEC
2. MOHAWK
3. MANNINGTON
4. ARMSTRONG
5. URBAN
1. SHAW/CORETEC
2. MOHAWK
3. MANNINGTON
4. KARNDEAN
5. ARMSTRONG
1. SHAW/CORETEC
2. MOHAWK
3. MANNINGTON
4. KARNDEAN
5. REPUBLIC
Also mentioned: Republic, Karndean, Provenza, Metropolitan, Engineered Floors, Gallmark, Pro-Tek, Novalis, Tarkett
Also mentioned: Republic, Urban, Tarkett, Cali, Metropolitan, DuChateau, Hallmark, HMTX, Engineered Floors, Pro-Tek, Novalis, Beauflor
Also mentioned: Armstrong, Provenza, Hallmark, HMTX, Pro-Tek, Novalis, DuChateau, Tarkett, Urban
Service
Quality
Design
1. DAL-TILE/MOHAWK
2. EMSER
3. SURFACE ART
4. ARIZONA TILE
5. BEDROSIANS
1. DAL-TILE/MOHAWK
2. EMSER
3. HAPPY FLOORS
4. CROSSVILLE
5. FLORIDA TILE
1. DAL-TILE/MOHAWK
2. EMSER
3. HAPPY FLOORS
4. FLORIDA TILE
5. SURFACE ART
Also mentioned: Florida Tile, Shaw, Crossville, Legante
Also mentioned: Surface Art, Arizona Tile, Shaw, Pental
Also mentioned: Shaw, Arizona Tile, MSI, Glazzio, Crossville, Porcelanosa, Pental
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. PROVENZA
3. MOHAWK
4. METROPOLITAN
5. MIRAGE
1. SHAW/ANDERSON TUFTEX
2. MIRAGE
3. HALLMARK
4. PROVENZA
5. LAUZON
1. SHAW/ANDERSON TUFTEX
2. PROVENZA
3. HALLMARK
4. LAUZON
5. MIRAGE
Also mentioned: Hallmark, AHF Products, Artistry, Boen, Cali, DuChateau, Dansk, Frame, Lauzon, Mannington, Mullican
Also mentioned: Metropolitan, AHF Products, Kährs, Naturally Aged, Mohawk, DuChateau, Artistry, Dansk, Preverco, Frame, Mannington, Mullican
Also mentioned: Metropolitan, DuChateau, AHF Products, Dansk, Mohawk, Artistry, Naturally Aged, Preverco, Mullican
Service
Quality
Design
1. SHAW
2. MOHAWK/QUICK-STEP
3. TAS FLOORING
4. MANNINGTON
5. INHAUS
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. INHAUS
5. TAS FLOORING
1. SHAW
2. MOHAWK/QUICK-STEP
3. MANNINGTON
4. INHAUS
5. REPUBLIC
Also mentioned: Metropolitan, Tecsun, Legante
Also mentioned: Republic, Tecsun, Beauflor
Also mentioned: Tecsun