2020 East
This year, 20% of the respondents to the survey came from the East: Pennsylvania, New York, West Virginia, Maryland, Delaware, New Jersey, New Hampshire, Maine, Connecticut, Vermont, Massachusetts and Rhode Island. It’s worth comparing the results listed below to the overall national results reported in the magazine to get a sense of the regional strengths and weaknesses of the various manufacturers.
CARPET
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. MOHAWK
3. ENGINEERED FLOORS
4. STANTON
5. PHENIX
1. SHAW/ANDERSON TUFTEX
2. MOHAWK
3. DIXIE GROUP
4. ENGINEERED FLOORS
5. NOURISON
1. SHAW/ANDERSON TUFTEX
2. DIXIE GROUP
3. STANTON
4. MOHAWK
5. ENGINEERED FLOORS
Also mentioned: None
Also mentioned: Prestige, Milliken
Also mentioned: Couristan, Prestige, Milliken, Kane
Service
Quality
Design
1. MOHAWK/KARASTAN
2. DYNAMIC
3. NOURISON
4. STANTON
5. SURYA
1. NOURISON
2. STANTON
3. DIXIE GROUP
4. MOHAWK/KARASTAN
5. SURYA
1. STANTON
2. NOURISON
3. MOHAWK/KARASTAN
4. SURYA
5. KALEEN
Also mentioned: Kaleen, Oriental Weavers, Stark, Couristan, Dayln, Kane, Anderson Tuftex, The Dixie Group, Capel, Milliken, Kalaty, Tayse
Also mentioned: Dynamic, Kalaty, Loloi, Stark, Oriental Weavers, Kane, Capel, Milliken, Tayse, Kaleen
Also mentioned: Stark, Dalyn, Couristan, Loloi, Kane, The Dixie Group, Dynamic, Milliken, Kalaty, Tayse
Service
Quality
Design
1. SHAW/CORETEC
2. MOHAWK
3. MANNINGTON
4. SOUTHWIND
5. ARMSTRONG
1. SHAW/CORETEC
2. MANNINGTON
3. ARMSTRONG
4. MOHAWK
5. CONGOLEUM
1. SHAW/CORETEC
2. MANNINGTON
3. KARNDEAN
4. MOHAWK
5. TARKETT
Also mentioned: Cali
Also mentioned: Cali, Tarkett, Karndean
Also mentioned: Beauflor, Armstrong, Congoleum
Service
Quality
Design
1. DAL-TILE/MOHAWK
2. SHAW
3. EMSER
4. HAPPY FLOORS
5. GLAZZIO
1. DAL-TILE/MOHAWK
2. EMSER
3. CROSSVILLE
4. GLAZZIO
5. HAPPY FLOORS
1. DAL-TILE/MOHAWK
2. EMSER
3. FLORIDA TILE
4. GLAZZIO
5. HAPPY FLOORS
Also mentioned: Quemere, Interceramic, Atlas Concorde
Also mentioned: Florida tile, Imola, Novabell, Shaw, Interceramic, Atlas Concorde
Also mentioned: Emser, Sant'Agostino, Atlas Concorde, Anatolia, Shaw, Interceramic
Service
Quality
Design
1. MOHAWK
2. SHAW/ANDERSON TUFTEX
3. MIRAGE
4. SOMERSET
5. MULLICAN
1. MIRAGE
2. LAUZON
3. MOHAWK
4. WICKHAM
5. SHAW/ANDERSON TUFTEX
1. MIRAGE
2. SHAW/ANDERSON TUFTEX
3. MANNINGTON
4. SOMERSET
5. LAUZON
Also mentioned: AHF Products, Lauzon, Johnson, Appalachian, Preverco, Mercier, Pinnacle, Mannington, Wickham
Also mentioned: Mannington, AHF Products, Mercier, Somerset, Preverco, Mullican, Carlisle, Appalachian, Johnson Pinnacle
Also mentioned: AHF Products, Provenza, Mullican, Mohawk, Wickham, Johnson, Carlisle, Mercier, Naturally Aged, Pinnacle
Service
Quality
Design
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
1. MOHAWK/QUICK-STEP
2. MANNINGTON
3. SHAW
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
Also mentioned: Eastern
Also mentioned: Eastern
Also mentioned: Eastern