2019 West
This year, 26% of the respondents to this survey came from the West: Montana, Wyoming, Colorado, New Mexico, Idaho, Washington, Oregon, Nevada, Utah, Arizona and California, and both Alaska and Hawaii are also folded into this region. It’s worth comparing the results listed below to the overall national results reported in the magazine to get a sense of the regional strengths and weaknesses of the various manufacturers.
CARPET
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. MOHAWK
3. DIXIE
4. ENGINEERED
5. PHENIX
1. SHAW/ANDERSON TUFTEX
2. DIXIE
3. MOHAWK
4. ENGINEERED
5. STANTON
1. SHAW/ANDERSON TUFTEX
2. DIXIE
3. MOHAWK
4. STANTON
5. ENGINEERED
Also mentioned: Stanton, Unique
Also mentioned: Phenix, Couristan, Unique
Also mentioned: Kane, Phenix, Prestige, Unique
AREA RUGS
Service
Quality
Design
1. STANTON
2. MOHAWK/KARASTAN
3. ORIENTAL WEAVERS
4. ANDERSON TUFTEX
1. MOHAWK/KARASTAN
2. STANTON
3. DIXIE GROUP
4. NOURISON
1. STANTON
2. MOHAWK/KARASTAN
3. FEIZY
4. ANDERSON TUFTEX
5. ORIENTAL WEAVERS
Also mentioned: Dalyn, Knot & Co., Delos, Kalaty, Unique, Dixie Group, Radici, Feizy, Kane, Nourison, Surya, Kaleen
Also mentioned: Kalaty, Knot & Co., Unique, Anderson Tuftex, Radici, Oriental Weavers, Feizy, Surya, Kaleen
Also mentioned: Dalyn, Banu Home, Kane, Dixie Group, Radici, Nourison, Couristan, Surya, Kaleen
RESILIENT
Service
Quality
Design
1. SHAW/CORETEC
2. MANNINGTON
3. KARNDEAN
4. ARMSTRONG
5. METROPOLITAN
1. SHAW/CORETEC
2. MANNINGTON
3. KARNDEAN
4. MOHAWK
5. ARMSTRONG
1. SHAW/CORETEC
2. MANNINGTON
3. KARNDEAN
4. MOHAWK
5. PROVENZA
Also mentioned: Mohawk, Provenza, Tarkett, Paradigm, Eternity, Dixie Group, Metroflor, Congoleum
Also mentioned: Paradigm, Dixie Group, Metropolitan, Provenza, Tarkett, Eternity, DuChateau, Novalis, Earthwerks, Home Legend, Metroflor, Congoleum
Also mentioned: Metropolitan, Tarkett, Paradigm, Engineered Floors, Eternity, Novalis, DuChateau, Metroflor, Armstrong, Congoleum
CERAMIC
Service
Quality
Design
1. DAL-TILE/MOHAWK
2. SURFACE ART
3. EMSER
4. FLORIDA TILE
5. SHAW
1. DAL-TILE/MOHAWK
2. SURFACEA ART
3. EMSER
4. HAPPY FLOORS
5. FLORIDA TILE
1. DAL-TILE/MOHAWK
2. SURFACE ART
3. HAPPY FLOORS
4. EMSER
5. MSI
Also mentioned: Interceramic, Happy Floors, Pamesa, Arizona Tile, Cerdomus
Also mentioned: Shaw, Arizona Tile, Crossville, Interceramic, Pamesa
Also mentioned: Bedrosians, Crossville, Arizona Tile, Florida Tile, Roca, Porcelanosa, Eleganza
HARDWOOD
Service
Quality
Design
1. SHAW/ANDERSON TUFTEX
2. METROPOLITAN
3. ARMSTRONG
4. HALLMARK
5. MIRAGE
1. SHAW/ANDERSON TUFTEX
2. MIRAGE
3. METROPOLITAN
4. HALLMARK
5. ARMSTRONG
1. SHAW/ANDERSON TUFTEX
2. PROVENZA
3. HALLMARK
4. METROPOLITAN
5. ARMSTRONG
Also mentioned: Provenza, Mohawk, Johnson, Urban, LM Flooring, Bellissima, Mannington, Lauzon
Also mentioned: LM Flooring, Provenza, Lauzon, Chelsea, Mannington, Johnson, Bellissima, Woodpecker, Urban, Mohawk, Kährs
Also mentioned: Mirage, Johnson, LM Flooring, DuChateau, Naturally Aged, Lauzon, Mannington, Mohawk, Urban, Boen, Kährs
LAMINATE
Service
Quality
Design
1. SHAW
2. MOHAWK/QUICK-STEP
3. METROPOLITAN
4. INHAUS
5. MANNINGTON
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. ARMSTRONG
5. INHAUS
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. ARMSTRONG
5. METROPOLITAN
Also mentioned: Armstrong
Also mentioned: Tarkett, Metropolitan
Also mentioned: None