2018 West
This year, 22.3% of the respondents to this survey came from the West: Montana, Wyoming, Colorado, New Mexico, Idaho, Washington, Oregon, Nevada, Utah, Arizona and California, and both Alaska and Hawaii are also folded into this region. It’s worth comparing the results listed below to the overall national results reported in the magazine to get a sense of the regional strengths and weaknesses of the various manufacturers.
CARPET
Service
Quality
Design
1. SHAW
2. MOHAWK
3. DIXIE
4. ENGINEERED
5. PHENIX
1. MOHAWK
2. SHAW
3. DIXIE
4. ENGINEERED
5. UNIQUE
1. SHAW
2. MOHAWK
3. DIXIE
4. STANTON
5. INTERFACE
Also mentioned: Lexmark
Also mentioned: Nourison, Phenix, Stanton, Milliken, Interface, Godfrey Hirst
Also mentioned: Milliken, Nourison, Godfrey Hirst, Lexmark, Engineered
Service
Quality
Design
1. STANTON
2. DALYN
3. DIXIE GROUP
4. MOHAWK/KARASTAN
5. NOURISON
1. STANTON
2. MOHAWK/KARASTAN
3. DIXIE GROUP
4. DALYN
5. RADICI
1. STANTON
2. MOHAWK/KARASTAN
3. KANE
4. DIXIE GROUP
5. DALYN
Also mentioned: None
Also mentioned: Nourison
Also mentioned: Radici, Amer, Unique
Service
Quality
Design
1. MANNINGTON
2. SHAW/US FLOORS
3. IVC/MOHAWK
4. ARMSTRONG
5. KARNDEAN
1. MANNINGTON
2. SHAW/US FLOORS
3. IVC/MOHAWK
4. KARNDEAN
5. ARMSTRONG
1. SHAW/US FLOORS
2. MANNINGTON
3. IVC/MOHAWK
4. ARMSTRONG
5. KARNDEAN
Also mentioned: Provenza, Metropolitan, Metroflor
Also mentioned: Metroflor, Metropolitan, Provenza
Also mentioned: Metroflor, Metropolitan, Provenza
Service
Quality
Design
1. DAL-TILE/MOHAWK
2. EMSER
3. SURFACE ART
4. CROSSVILLE
5. BEDROSIANS
1. DAL-TILE/MOHAWK
2. SURFACEA ART
3. CROSSVILLE
4. EMSER
5. BEDROSIANS
1. SURFACE ART
2. DAL-TILE/MOHAWK
3. BEDROSIANS
4. EMSER
5. CROSSVILLE
Also mentioned: Shaw
Also mentioned: Shaw
Also mentioned: Florida Tile, MSI, Shaw
Service
Quality
Design
1. SHAW
2. METROPOLITAN
3. PROVENZA
4. MOHAWK
5. ARMSTRONG
1. SHAW
2. MIRAGE
3. ARMSTRONG
4. PROVENZA
5. HALLMARK
1. SHAW
2. PROVENZA
3. ARMSTRONG
4. HALLMARK
5. MIRAGE
Also mentioned: Mirage, Hallmark, Johnson, Urban, Naturally Aged
Also mentioned: Kährs, Lauzon, DuChateau, Mohawk, Metropolitan, Naturally Aged
Also mentioned: Metropolitan, Johnson, American OEM, Mohawk, DuChateau
Service
Quality
Design
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. METROPOLITAN
5. INHAUS/CLASSEN
1. MOHAWK/QUICK-STEP
2. MANNINGTON
3. SHAW
4. METROPOLITAN
5. INHAUS/CLASSEN
1. MOHAWK/QUICK-STEP
2. SHAW
3. MANNINGTON
4. METROPOLITAN
5. INHAUS/CLASSEN
Also mentioned: None
Also mentioned: None
Also mentioned: None