Shaw Promotes Knowles and West to New Roles

Cartersville, GA, May 17, 2023-Shaw Industries announces two key leadership changes to further strengthen the company's commercial division; Brenda Knowles has been named vice president of commercial customer experience, and Jeff West has been named vice president of commercial marketing and product development.

Knowles has been a leader in the flooring industry and a dynamic and innovative leader at Shaw for more than 39 years. For the past 17 years, Knowles has served as vice president of commercial marketing and product development, spearheading Shaw’s brand teams and forging relationships with customers to deliver products and solutions. Throughout her career, Knowles has been an advocate for customers. She is also known for her passion for developing talent and serving as a champion for women at Shaw and in the industry. In her new role, she will leverage her leadership experience and passion for Shaw’s customers as she leads Shaw’s commercial customer experience function to drive even better solutions and innovations for Shaw’s customers.  

West’s 35-year career with Shaw includes roles in sustainability, custom manufacturing and product design, customer service, sales and commercial marketing. He served as the brand leader for Patcraft for more than ten years before transitioning in 2021 to serve as Shaw Contract brand leader. West is known for fostering a collaborative and inclusive culture. He consistently champions his teams, enabling them to achieve success and empowering them to innovate and create solutions for Shaw’s customers. With his extensive background in key areas throughout the organization, West is positioned to leverage his business acumen to drive new growth and opportunities for Shaw’s commercial marketing and product development teams.

Listen to today's interview with Brenda Knowles and Jeff West here.

Related Topics:Shaw Industries Group, Inc.