NTCA Holds Annual Meeting in Montreal
Flowood, MS, August 2, 2019-The National Tile Contractors Association (NTCA) hosted its 2019 NTCA Five-Star Contractor Annual Summer Meeting in Montreal, Canada. The objective of this year’s meeting, hosted by Schluter Systems, was not only to provide education, but also to help the attendees form connections so they would feel comfortable reaching out to one another when advice or support is needed.
The NTCA Five-Star Contractor designation recognizes NTCA members who have demonstrated integrity, professionalism, and craftmanship and has a proven track record of success in tile and stone installation and business management.
Keynote speaker Mike Moore opened the event with a session on how to approach the task of attracting, developing, and retaining inspired motivated employees.
While at the meeting, attendees had two opportunities to attend sessions that focused on addressing current challenges they were facing. The first consisted of small peer groups that tackled specific obstacles attendees were experiencing. The second session was structured as an in-depth roundtable discussion that covered topics attendees had pre-selected via a poll that was distributed before the meeting. The four topics chosen were growing and improving your labor force; customer and employee engagement/communication; vendor relationships; and profitability.
Pic: Speaker Mike Moore