I’ve told this story dozens of times and I’ll probably tell it many times more—there are some things the little guys do much better than the big guys.
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On the surface, 2005 seemed like an excellent year for the floorcovering manufacturing sector as sales rose a very respectable 6%, to a record $24.2 billion.
In 1984, Howard Brodsky co-founded Carpet Co-op of America so independent carpet retailers could band together for better buying power in a business world that was becoming increasingly competitive.
“Getting to know you, getting to know all about you.” So starts the song in the Rogers and Hammerstein musical The King and I. But can we really get to know all about someone? And is it worth the effort?
Designing a new home or remodeling can be a dreaded task for many homeowners, say Ken and Brenda Barber, owners of Barber’s Floors and More, a thriving flooring business in St. Johns, Michigan.
I’m always surprised when I see people who should know better throwing around misleading statistics, particularly about the home centers’ impact on our industry.
It’s a beautiful product, but it’s a living organism, so there are always quality problems, one retailer said when we asked him the biggest problem he has with the hardwood floors he sells.
Since 1992, home centers have made dramatic gains in the battle to dominate the retail flooring channel.
With all the recent discussion about the new luxe customer, the challenge for today’s flooring retailer is how to approach this market with a keen eye on planning and profitability.
If you haven’t read Santo Torcivia’s article, “Floor Wars: Home Centers vs Flooring Specialist,” go read it right now, then come back and read what I have to say here.