Chattanooga, TN, October 8, 2026—Floor Focus has named 12 honorees of its inaugural RSA Award of Excellence, recognizing retail sales associates who demonstrate outstanding customer service, flooring knowledge, performance and leadership.
The awards celebrate individuals whose expertise and dedication contribute to the success of flooring retailers. Honorees were selected based on customer relationships, professional performance, continued learning and contributions to their teams.
Based on the overwhelming response, the RSA Award of Excellence will become an annual program.
The 2026 honorees are:
- Alyssa Trautman, FLOOR360, Madison, Wisconsin
- Amanda Frazier, A&D Carpets & Hardwoods, Augusta, Georgia
- Darlene Griesbach, Dean’s Flooring, Hortonville, Wisconsin
- Destini King, Yates Flooring Center, Midland, Texas
- Don Blankenship, World Famous Carpet Barn/Pierce Flooring, Billings, Montana
- Jeane Salter, Independent Carpet One Floor & Home, Westland, Michigan
- Josh Cantu, Del Mar Carpet One, Alamosa, Colorado
- Mike Ackley, O’Krent Floors, San Antonio, Texas
- Mike Heck, ProFloors & Cabinets, Naples, Florida
- Penny Greenhut, Tile America, New Haven, Connecticut
- Rob Arnold, Floorz, Akron, Ohio
- Vicki Eultgen, Johnston Paint and Decorating, Columbia, Missouri
The October issue of Floor Focus features profiles of all 12 honorees, highlighting their accomplishments and contributions to their businesses.
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