GE Capital Retail Bank Wins Call Center Award

Draper, UT, Dec. 19, 2013 -- GE Capital Retail Bank, a provider of financing to retailers and consumers in the flooring industry, said it has achieved certification as a 2014 Customer Service Center of Excellence from BenchmarkPortal.

Awarded to customer service call centers that rank in the top 10% of all call centers audited, the designation applies to all GE Capital Retail Bank call center locations worldwide and specifically cites the business for “record levels of associate satisfaction” and high customer satisfaction, among other effectiveness and efficiency measures that surpass industry averages.