Advertising & Branding - July 2013

Advertising & Branding From July 2013

By Santo Torcivia

 

Upon examining the most recent figures from Kantar Media on consumer advertising, I am struck by how quickly the investment in brand equity among producer flooring brands has fallen. Each year over the last five years, the total amount spent in support of flooring brands by producers has declined to the point where spending in 2012 was 20% of what it was in 2008. This does not bode well for manufacturers and their efforts to gain a stronger position in the product channels, considering that the same trend is not true for consumer advertising spending by major retailers. 



It cannot be said strongly enough that, in the product channels, brand equity—that is, the communication of a brand’s image, perception and benefits to the trade and consumers—is as important as product development, product quality and price. In fact, brand equity is why an automobile company like Toyota or Honda can get a higher price (and higher sales volumes) for its products, which are perceived to have higher quality and better values than its competitors. But producers sometimes think it a simple matter to cheat their brand equity and “save” these funds to freshen-up the bottom line. They do not realize that cheating brand equity today undermines margins down the road. This sort of shortsightedness breeds long-term margin struggles and sales declines. There are plenty of examples. Just consider Stainmaster fiber by DuPont, which held a vaunted position in the late 1980s. Stainmaster cheated on its brand equity before making some other crucial marketing errors, was sold by DuPont, and is now is trying to resurrect itself. It is difficult to regain esteem once a brand has slipped from the consumer’s mind. 



Fortunately, flooring retailers across the U.S. do not suffer the shortsightedness of flooring producers. Empire Today has reportedly spent half a billion dollars over the last five years on consumer advertising, increasing its expenditure each year. Lumber Liquidators spent over $100 million in consumer advertising over the same period, also increasing its expenditure each year. Additionally, Lumber Liquidators has spent over $7 million in consumer advertising since 2008 in support of its Bellawood wood flooring brand. Overall, retailers have expended $849 million in consumer advertising over the last five years versus $297 million by flooring and carpet fiber producers. These figures include an estimated spending by the top three home centers (Home Depot, Lowe’s and Menards) of $140 million combined over the last five years, just for flooring.



Let me leave you with this thought. All the major retailers have store brands. Some, like Bellawood, Trafficmaster and SwiftLock, have varying degrees of equity. Flooring producers are reducing their advertising (communications with consumers) at a time when retailers are not following suit, diminishing flooring producers’ brand equity and pushing themselves evermore closely to commodity status. What will happen to product margins for producers? What other expenditures will producers be forced to cut when margins fall—product development, research and development, or something else? What will this then lead to?

It is not too late for flooring producers to assess their market positions and redeem their brand positions and, therefore, their margins. The question is whether flooring producers can see behind the next quarter’s income statement and invest in the future. Where would you put your long-term bet?

Copyright 2013 Floor Focus 



Other Archived Articles

Flooring Firm Fire Ruled Spontaneous Combustion   Full Article
Chesterfield County, VA, Aug. 5, 2014 -- A July fire at Better Floors has been ruled a "spontaneous combustion" incident by investigators.

Factory Orders Spike in June   Full Article
Washington, DC, Aug. 5, 2014 -- Factory orders surged in June by 1.1%, the Commerce Department said.

Services Sector Growth Fastest in Nine Years   Full Article
Tempe AZ, Aug. 5, 2014 -- The services sector of the economy grew in July at the fastest pace in nine years, according to the Institute for Supply Management.

Kansas City Interiors Icon Bernie Madden Dies   Full Article
Leawood, KS, Aug. 5, 2014 -- William Bernard "Bernie" Madden, owner of Madden McFarland Interiors died Aug. 1.

Flooring America's Rebranded Meeting Underway   Full Article
Dallas, TX, Aug. 5, 2014 -- Flooring America/Flooring Canada, a division of CCA Global Partners, has kicked-off conneXtion, its newly branded bi-annual meeting that connects its more than 500 independent floor covering retailers.

Mullican Flooring in Two 'Flipping Boston' Episodes   Full Article
Johnson City, TN, Aug. 5, 2014 -- Mullican Flooring has provided hardwood flooring for two additional episodes of “Flipping Boston,” a television series on the A&E channel.

Latricrete Acquires Resinous Flooring Firm Spartacote   Full Article
Bethany, CT, Aug. 5, 2014 -- Laticrete International said it has acquired HP Spartacote.

J+J Symposium Focuses on Senior Design Trends   Full Article
Dalton, GA, Aug. 4, 2014 -- J+J Flooring Group recently hosted the first in a series of senior living design symposiums in which experts discussed the driving trends.

Florida Tile Opens Showroom in Boise   Full Article
Boise, ID, Aug. 4, 2014 -- Florida Tile has opened its second tile and stone showroom in four months, this one in Boise on July 15.

GBCI, Bureau Veritas Form Partnership   Full Article
Washington, DC, Aug. 4, 2014 -- The Green Building Certification Institute and Bureau Veritas SA have announced a strategic business partnership.

Berkshire Hathaway Reports Decline in Shaw's Earnings   Full Article
Omaha, NE, Aug. 4, 2014 -- Shaw Industries recorded a pre-tax earnings decline for the second quarter due to lower margins, according to parent company Berkshire Hathaway's quarterly report.

Manufacturing Expands at Faster Pace   Full Article
Tempe, AZ, Aug. 1, 2014 -- U.S. manufacturing expanded at its fastest rate since April 2011, according to the Institute for Supply Management.

Personal Spending, Income Rise in June   Full Article
Washington, DC, Aug. 1, 2014 -- Consumer spending increased modestly in June, according to Commerce Department statistics.

Construction Spending Falls on Commercial Weakness   Full Article
Washington, DC, Aug. 1, 2014 -- Construction spending fell by 1.8% in June, mostly due to lower spending on commercial projects, according to the Commerce Department.

Consumer Sentiment Ticks Down in July   Full Article
Ann Arbor, MI, Aug. 1, 2014 -- The Thomson Reuters/University of Michigan final reading of consumer sentiment for July edged down to 81.8 from 82.5 in June.

Economy Adds 209K Jobs, Unemployment Edges Up   Full Article
Washington, DC, Aug. 1, 2014 -- The economy added 209,000 jobs in July, the Labor Department said.

Mohawk Reports Higher Earnings, Sales in Q2   Full Article
Calhoun, GA, July 31, 2014 -- Mohawk Industries reported second quarter net earnings of $153 million and earnings per share of $2.08 on net sales of $2.05 billion.

Planned Job Cuts Grow Due To Tech Layoffs   Full Article
Chicago, IL, July 31, 2014 -- Announced job cuts by U.S. employers in July totaled 46,887, according to outplacement firm Challenger, Gray & Christmas.

Chicago Area Manufacturing Expands at Slower Rate   Full Article
Chicago, IL, July 31, 2014 -- The Chicago Purchasing Managers Index fell sharply in July to its lowest level in more than a year.

Unemployment Claims Rise Last Week   Full Article
Washington, DC, July 31, 2014 -- Initial jobless claims jumped last week after falling to a 14-year low the week before.